Terms of Service
Last updated: November 2026
1. Acceptance of These Terms
These Terms of Service ("Terms") govern your use of this website and the telephone referral line operated by Black Mold Fix ("we," "us," or "our"). By using this website or calling +1-844-692-0486, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the website or the referral line.
2. What Our Service Is
Black Mold Fix operates a free referral service. When you call, we gather basic information about your service need and connect you with an independent, third-party contractor who serves your area. The contractor, not Black Mold Fix, inspects the property, provides any estimate, performs any work, and bills you for it.
Our service is free to you. We may receive compensation from contractors or advertising partners for calls and referrals. That compensation may influence which contractors are available through our network at a given time, but it does not change what you pay a contractor.
3. What Our Service Is Not
- We are not a mold remediation, restoration, construction, plumbing, HVAC, or inspection company.
- We do not employ, supervise, direct, or control the contractors in our network, their employees, or their subcontractors.
- We do not inspect property, provide estimates, set prices, or perform any work.
- We do not provide medical, legal, insurance, engineering, or environmental advice. Any general information on this website is for educational purposes only.
4. Independent Contractors
Every contractor you are connected with is an independent business. Any agreement for services is solely between you and that contractor. We encourage contractors in our network to maintain appropriate licenses and insurance, but we do not guarantee that any particular contractor holds a specific license, certification, bond, or insurance policy at any given time.
It is your responsibility to verify that a contractor holds the licenses, permits, and insurance required for the work in your jurisdiction, to obtain a written estimate and contract, to check references and reviews, and to decide whether to hire them. You are never obligated to hire any contractor you are connected with.
5. No Warranty on Work Performed
Black Mold Fix does not warrant or guarantee the quality, timeliness, safety, legality, cost, or results of any work performed by any contractor. Any warranty or guarantee for workmanship or materials comes only from the contractor who performs the work, under the terms of your agreement with that contractor. Statements on this website about typical industry practices, response times, or methods describe general expectations and are not promises about any specific job.
6. Response Times and Availability
Contractor availability and arrival times vary by location, time of day, weather, and demand. Any arrival estimate given during a call is an estimate only. We do not guarantee that a contractor will be available in your area at any particular time, or at all.
7. Telephone Calls, Recording, and TCPA Disclosure
Calls to and from +1-844-692-0486 may be monitored and recorded for quality assurance, training, and dispute resolution. By calling, you consent to this recording where permitted by law.
By calling us, you agree that we may connect you to an independent contractor and that the contractor may contact you by phone or text at the number you called from or provided, regarding the service you requested. We do not send autodialed or prerecorded marketing calls or texts without your prior express written consent, and such consent is never required to use our service. You can opt out of texts by replying STOP, or ask us to stop contacting you by calling +1-844-692-0486. Carrier message and data rates may apply.
8. Acceptable Use
You agree not to use this website or phone line to place prank, harassing, or fraudulent calls, to submit false information, to impersonate another person, to scrape or copy website content for commercial use, to interfere with the website's operation or security, or to violate any law.
9. Website Content and Intellectual Property
The text, design, graphics, and other content on this website are owned by or licensed to Black Mold Fix and are protected by intellectual property laws. You may view and print pages for your personal, non-commercial use. Any other use requires our written permission. Images may be representative and may not depict actual contractors, jobs, or properties.
10. Disclaimer of Warranties
This website and the referral service are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components, or that information on the website is complete or current.
11. Limitation of Liability
To the fullest extent permitted by law, Black Mold Fix and its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any property damage, personal injury, health effects, or financial loss arising from your use of the website, the referral service, or any work performed or not performed by any contractor. Because our service is provided free of charge, our total liability for any claim relating to the website or referral service will not exceed one hundred U.S. dollars ($100). Some jurisdictions do not allow certain limitations, so some of these limits may not apply to you.
12. Release and Indemnification
Because we are not a party to your agreement with any contractor, you release Black Mold Fix from claims, demands, and damages arising out of disputes between you and a contractor, to the extent permitted by law. You agree to indemnify and hold Black Mold Fix harmless from claims arising from your misuse of the website or service or your violation of these Terms.
13. Governing Law and Disputes
These Terms are governed by applicable federal law and the laws of the state in which Black Mold Fix is organized, without regard to conflict-of-law rules, except where the consumer protection laws of your state of residence require otherwise. Before filing any claim, you agree to call +1-844-692-0486 and give us a chance to resolve the issue informally.
14. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date at the top of this page shows when they were last revised. Continued use of the website or referral line after changes are posted means you accept the updated Terms.
15. Contact
Questions about these Terms can be directed to Black Mold Fix by calling +1-844-692-0486.
